Shipping destinations:

We ship both locally(U.S) and worldwide.

Shipping times:

*UPDATE*-

Dear visitor! Kindly note due to the coronavirus shipping times have been effected. It will take us 3 working days to process your order, and 7 working days to assemble the package to be shipped to you. Please keep it in mind before you place your order and send us your payment. We apologize for the inconvenience and are working hard to cut down the time. Thank you for understanding!

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Local orders take 4-7 business days to be delivered to you and we ship within 24 hours of ordering.International orders take 14 business days to be delivered via ePacket, or EMS and we ship within same 2 business days.Shipping time might vary depending on location, shipment method and other factors.

If you have not received your package after 20 business days, please email : info@chicsallure.com.

Shipping cost:

Shipping is free worldwide!

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal. 
• We do not accept personal checks or money orders.

Note that additional exchange fee may apply if your currency is other than US dollars.

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email chicallurehelp@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 2 business days.

Our support team is always happy to guide you at any step!

Tracking:

We will email your tracking information as soon as your order has shipped. Usually you will receive the tracking number one day after we have shipped your order.

You can track your order here:

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

• The customs value is made up of:
• the price paid for the goods,
• the insurance cost,
• the shipping cost.